The James Trousers

Orders placed before 1pm Monday- Friday* will aim be dispatched on the same day.

UK Orders: All UK orders are shipped with DHL Express and are usually delivered between 1-2 working days.

International Orders: All International orders are shipping using DHL International and will aim to be delivered within a week. Additional import duties may apply.


*Please note this does not include any public or bank holidays.

Find out more about our delivery policy here.

If for some reason you are not completely satisfied with your purchase, we offer a simple returns policy.

All items must be returned within 14 days of receipt of your order and must be returned new, unused and in the original packaging with all tags and labels attached. Please allow 7 working days for all refunds to be processed from the date our warehouse receives your return. Please only contact Customer Service with any queries after this timeframe has passed.

To request a return please email online@groes.com with your order number and reason for returns, someone will then get back to you confirming the return address.

Find out more about our returns policy here.